Find out the steps to take if you need to cancel or amend an order you've made
Made a mistake when placing your order? It’s easily done!
If it’s a workbook order, letting us know as soon as possible is critical so we can amend the order before any items are dispatched.
Head to our contact us form and provide us with the order number (and preferably your school name, postcode and items ordered) along with details of the action required. Our friendly team will then be in touch to deal with the request.
It would help our team if you could state “URGENT” within the message so we can pick this up as quickly as possible
If your order includes online subscriptions, we’re happy to amend or cancel it within our 14-day cooling-off period. Please don't hesitate to get in touch with any queries.