Once a teacher has accepted their group invitation, they will appear in the Manage users tab as a Member. At this point, the Group Manager must configure their access before they can use any subscription resources.
Why configure access?
This feature allows schools to assign the correct subscriptions to each teacher. For example, in a group of 16 teachers:
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8 teachers may need Primary Maths Resources
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8 teachers may need Primary Science Resources
A teacher can be given access to one subscription, several subscriptions, or all subscriptions — depending on the school’s needs.
Setting up access
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Go to the Manage access tab.
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Find the teacher’s name in the list.
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Tick the box for each subscription you’d like them to access.
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For example, tick Primary Maths Resources to give maths teachers access.
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Tick multiple boxes if a teacher needs more than one subscription.
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To give every group member access to a subscription, use Select all users at the top of the column.
Important to note
Until you select access rights, teachers will not be able to view or use the resources included in the subscription. You can adjust or remove access at any time.
Common problems checklist
If a teacher says they cannot access resources:
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Check the Manage users tab to confirm they are listed as a Member.
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Check the Manage access tab to ensure their subscription boxes have been ticked.
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If licences are fully used (e.g. 20 of 20 licences), you will need to upgrade your subscription before assigning more access. See: Increasing licenses
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If the issue continues, please contact our Customer Care team and choose:
Query: My subscription
Subcategory: Managing users