Find out how to reset your password if you cannot access your account.
Forgotten or lost your password? It really does happen to the best of us. Don’t worry we will have you back up and running in no time, simply follow the steps outlined below.
How to change your password:
- Head to our homepage.
- Click the 'Log in' icon at the top right corner of your screen.
- Select 'Forgot password?'
- Enter your email address and click 'Send instructions'.
- You should receive an email which enables you to set a new password.
- Follow the link in the email, enter your new password, confirm and click 'Reset password'.
- You are good to go!
The email may take a few moments to come through to your inbox and it's a good idea to check your junk/spam folders as the email may have been filtered by your network security settings.
Still need help?
Get in touch with our customer care team who will be happy to help.