Learn how to use our updated Package Builder to create or customise your White Rose Education group subscription with ease.
How to create a new subscription
How to renew your subscriptions
How to upgrade a subscription at renewal
How to upgrade a current subscription
How to add a new subscription to an existing package
Understanding how credit works
What is the Package Builder?
The Package Builder is a new tool we've developed to simplify how you subscribe to and renew our premium resources. It lets you mix and match resources to create a tailored subscription package suited for your needs.
Group managers can now assign users to specific subscriptions, helping manage licence usage. For details, see our managing access guide.
Only need resources for a single year group? We’ve got you covered! Head over to this article to find out how to subscribe.
We've also built some popular bundles, designed to give you the best value and make teaching easier. For example, the Primary Enhanced includes Primary Science, Primary Maths, Infinity Core, and On-demand CPD materials—everything you need to create a great learning experience for both teachers and students.
This article will walk you through how to use this new tool whether you're creating a new subscription, adding to your package, renewing, or upgrading your user bracket.
How to create a new subscription
If you're a newcomer to White Rose's premium resources and are interested in exploring subscription options, or you're just curious about the pricing of our various bundles, follow the step-by-step guide below to get started:
Steps to use the Package Builder as a new customer buying a group subscription:
- Visit our homepage
Go to whiteroseeducation.com - Click 'Subscribe'
You'll find this in the top-right corner of your screen. - Select ‘Buying for a school’
This will take you to the Package Builder. - Choose your subscriptions
Browse available resources or use the filters on the left to narrow options by school level and subject. You can also explore our Popular Packages for curated bundles. - Set your user licence
For each subscription, select the number of teachers who need access from the drop-down menu. - Add to basket
Click ‘ADD TO BASKET’ once you've set the user bracket. - Continue building your package
After adding a subscription, you’ll return to the Package Builder to select any additional products. - Review your package
Use the bar at the bottom of the screen to view your total price for 12 months, including any built-in discounts.
You can also click the basket icon in the top-right corner to review the subscriptions you've selected and remove any items before proceeding. - Proceed to checkout
When you're ready, click the ‘CHECKOUT’ button in the bottom-right corner to complete your purchase.
Choose the number of teachers who need access to each resource—it’s that simple!
For example, if 7 teachers need Primary Maths and 19 need Primary Science, just select a 1–10 user licence for Maths and an 11–20 user licence for Science. Easy, flexible, and tailored to your school's needs!
When you add a new user to your school group, they won’t have access to any resources until a group manager assigns them to the relevant subscription(s). The same applies when adding a new subscription — access must be assigned manually. This ensures every teacher gets the right resources. For full steps, see our managing access guide.
How to renew your subscriptions
Whether you have one subscription or many, we're thrilled you'd like to continue using White Rose Education resources for another year!
You can renew your subscription(s) at the same user bracket(s) from 30 days before your expiry date. The new 12-month term will begin right after your current one ends, so there’s no disruption to your access.
Before placing your order, double-check you're logged in as a member of the correct group. This helps avoid creating a new group by mistake and ensures your existing members keep their access. You can confirm this in the Package Builder - just look for the group name at the top of the page.
Here's how to complete your renewal:
1. Log in to your account.
You'll land on your My Account homepage. If on another page, you can also access this by clicking the ‘My Account’ icon in the top-right corner of the website.
2. Go to your Subscriptions.
Select ‘Orders’ from the menu, then open the ‘Subscriptions’ tab.
- Subscriptions due to expire within 30 days will show a ‘RENEW’ button.
- Other subscriptions not yet due for renewal will also be listed, with the option to upgrade instead.
3. Start the renewal.
Click ‘RENEW’ next to the subscription you want to renew.
4. Add other renewals (if applicable).
A pop-up will list any other subscriptions also due to expire within 30 days.
- Select ‘ADD TO BASKET’ to include all listed subscriptions.
- Or choose ‘NOT NOW’ to renew only the one you selected.
5. Review in the Package Builder.
You’ll be taken to the Package Builder, where your selected subscriptions will be automatically added to your basket.
6. Check your basket.
Click the basket icon in the top right to review:
- The individual price of each subscription
- The selected user licence for each
- Any discounts applied
- To remove an item, click the red bin icon
8. Proceed to checkout.
When you're ready, click ‘PROCEED TO CHECKOUT’ to finalise your renewal.
When you renew subscriptions on a like-for-like basis, any group members previously assigned will automatically retain access to the renewed subscriptions.
How to upgrade your subscriptions at renewal
If you need to increase the user licence for one or more of your subscriptions, you can upgrade during the renewal process. When upgrading at renewal, all renewed resources will run for 12 months from the date of the new order and unused subscription credit will be applied for the time remaining on your current subscriptions.
To upgrade at renewal, follow Steps 1–5 in the renewal guide above, then continue with the steps below:
1. Select the subscription you wish to upgrade within the Package Builder.
2. Select your user bracket
On the subscription product page, use the drop-down menu to choose a higher user licence.
3. Select ‘ADD TO BASKET’
You’ll return to the Package Builder where you can add more products if needed.
4. Review your basket
Use the bar at the bottom to view your total price (with discounts).
Click the basket icon (top right) to see:
Individual product prices
Selected user licences
Any applied discounts
Any credit applied for unused days on your current subscriptions
To remove a subscription, click the red bin icon next to it.
5. When you're ready, click ‘PROCEED TO CHECKOUT’ to complete your renewal and upgrade.
How to upgrade an existing subscription
If you currently hold a subscription and find that more users require access, you can now upgrade your subscriptions easily through our Package Builder.
When you upgrade, your current subscription will be renewed immediately at the new licence level. Any unused time on your existing subscription will be credited, and your upgraded subscription will run for 12 months from the date of the new order.
Steps to Upgrade:
1. Log in to your account.
You'll land on your My Account page. You can also access this via the ‘My Account’ icon in the top-right corner of the screen.
2. Go to your Subscriptions.
Click ‘Orders’ in the menu, then open the ‘Subscriptions’ tab.
Select ‘UPGRADE’ next to the subscription you want to increase.
3. Use the Package Builder.
You'll be taken to the Package Builder where all active school subscriptions are labelled ‘Subscribed’.
Click the subscription you'd like to upgrade.
4. Select a higher user licence.
On the product page, use the drop-down menu to choose the new user bracket, then click ‘ADD TO BASKET’.
5. Review your basket.
- The bottom bar shows your current 12-month price (including discounts).
- Click the basket icon (top right) to view:
- The individual product prices
- Selected user licences
- Applied discounts
- Any credit applied from your existing subscription
- To remove an item, click the red bin icon.
When ready, click ‘PROCEED TO CHECKOUT’ to complete your upgrade.
How to purchase additional subscriptions
Adding a new subscription to your package has never been easier! Follow our steps below to find out how:
1. Log in to your account
Go to whiteroseeducation.com and click ‘Log in’ in the top-right corner. After logging in, you'll be taken to your My Account area.
If you're a manager of multiple groups, use the ‘Switch group’ button on the left to choose the group you want to buy subscriptions for.
2. Open the package builder
Click ‘Subscribe’ in the top-right corner, then choose ‘Buying for a school’. This will take you to the Package Builder.- You’ll see the group name at the top right—confirm it’s the correct one.
- Any existing subscriptions will be marked as ‘Subscribed’.
3. Add new products
Browse the available resources and select any additional products you’d like to add.
For each, choose the number of teachers who need access using the user licence drop-down, then click ‘ADD TO BASKET’.
4. Review and check out
Click the basket icon (top-right) to view:- The individual price of each selected product
- Any discounts applied
When you're ready, click ‘CHECKOUT’ in the bottom-right corner to complete your order.
New subscription(s) will run for 12 months from the purchase date. Any unchanged existing subscriptions will continue to run until their current expiry date
Group managers can now assign users to specific subscriptions, helping manage licence usage. For details, see our managing access guide.
Understanding how credit works
We know that subscription needs can change during the year—whether due to additional staff or evolving resource requirements. That’s why we offer flexible upgrade options with fair credit applied.
How is unused subscription credit calculated?
Unused subscription credit is calculated on a pro-rata basis, taking into account the number of days remaining in your current 12-month subscription term and the licence or user bracket you originally purchased. This ensures the value of any unused time is fairly credited toward your new subscription when upgrading.
When does unused subscription credit apply?
Unused subscription credit applies in several scenarios, including when you upgrade the user bracket of an existing subscription, when you add a new subscription and renew an existing one in the same order, or when you upgrade a user bracket and renew another subscription at the same time. In each case, any remaining value from your current subscription is credited towards your new purchase.
If you choose to upgrade a subscription(s) throughout your subscription term (not within 30 days of your expiry), the subscription(s) selected for upgrade will be renewed for 12 months from the new purchase date. Any other subscriptions held will continue to run until the original expiry date.
When upgrading your subscriptions, the package builder will calculate the unused value of your current subscription and credit this amount to your new subscription cost.
This ensures that you're not losing out on any unused days on your existing subscription.
FAQs
What are the benefits of the new package builder?
You can mix and match the premium resources you want access to as part of a single subscription, creating a tailored package suited to your needs. There are also some amazing discounts when subscribing to more than one product.
I'm not a manager; how do I update my school subscription?
You don't need to be a manager to be able to renew or add resources in your school's subscription package.
Please do make sure you are a member of your school's group before placing an order to ensure our package builder knows to apply the appropriate discounts and credit.
If you're unsure whether you are a member of your school group or you'd like to become a manager on your account, head to our contact us form and one of our helpful team members will assist you further.
Manager access is needed to invite and remove users from the group, to assign access to subscriptions, and place orders for physical products such as workbooks. Please ask a manager within the group to check that the appropriate access is assigned for all new and renewed subscriptions.
Aligning your billing cycle
Following feedback from our users, we want to allow schools and individuals to manage all of their subscriptions within the same billing cycle, meaning a simplified process when you come to renew.
When you add a new subscription or upgrade an existing one (e.g. increase the user bracket), the updated subscription will expire 12 months from the order date. To align your current subscriptions with this new expiry date, simply add them to your basket in the package builder. This extends their duration to match and ensures you receive the maximum available discount.