Find out how to remove users from your school's subscription
Have some of your teachers left the school or just no longer require access to the resources? Or perhaps you need to make room for new users. Let us show you what to do.
Please note you need to be listed as a manager of your White Rose subscription to be able to add or remove members. Need to change your permissions? Head to our contact form to submit a request; one of our helpful team members will be happy to assist you!
Steps to remove a user from your team:
- Head to our homepage.
- Click 'log in' in the top right corner of your screen.
- Submit your details to log in, and you should be redirected back to the homepage.
- Select the 'My Account' icon in the top right corner of your screen.
- From the blue side bar on the left click on 'Group settings'.
- Click the 'Manage users' button alongside your group.
- Click the dustbin icon associated with the user you would like to remove.
- The chosen user is now removed from your subscription and will no longer have access to the resources.
Having trouble logging in? Don't worry! Head to this help article to find out how to reset your password.
Made a mistake and need to add the user back on to your subscription? Head to this handy guide to find out how.